Today, the explosive rate of technological growth has become even more impressive with AI becoming mainstream. But how exactly is AI changing the world of sales and customer service? And how are teams adapting?
Top performers in sales and customer service are already taking advantage of AI. These are just some of the ways that AI is changing how sales and customer service teams operate.
1. Faster responses to sales and customer service emails
2. Researching prospects and customers
3. Writing and editing emails or messages
4. Forecasting
5. Boosting autonomy and morale
Incorporate AI tools into your business
If you're a decision maker in the world of sales or customer service, you should know that your success hinges on your ability to recognize and utilize the power of AI. Now is the time to adjust your team, adjust your expectations, and incorporate these powerful tools into your repertoire.
Read more here: https://www.forbes.com/sites/allbusiness/2024/09/27/how-ai-is-changing-sales-and-customer-service-teams/